1,5,10 Credits Per Month.
We currently offer flexible monthly memberships with access to 1, 5, or 10 credits per month.
Rolling Monthly Commitment: All memberships run on a monthly rolling basis and can be cancelled at any time by emailing hello@fixmcr.co.uk at least 3 days before your next membership renewal payment.
No Rollover: Credits must be used within the month they are issued. Any unused credits will expire at the end of your billing cycle and will not roll over.
Non-shareable: Membership credits are for individual use only and cannot be transferred or shared.
Cancellations & Late Policy
Class Cancellation: You can cancel or reschedule your class up to 12 hours before the session starts. Late cancellations will result in a lost credit.
No Show: If you book and do not attend a session without cancelling, an £8 no-show fee will be charged.
Late Arrivals: We operate a strict lateness policy. Please arrive 10–15 minutes early. Latecomers will not be permitted to join the session.
To cancel, please submit your request to hello@fixmcr.co.uk as per our membership cancellation policy.
In cases of injury, illness and pregnancy we can apply a membership freeze, but may require medical evidence in the form of a doctors, physio or hospital note as per our membership Freeze Policy..
At FIX, we believe every customer deserves to use our services without experiencing harassment, unwanted advances, or predatory behaviour.
Your satisfaction is our priority, and if our services do not meet your expectations, you have the right to file a complaint and may be eligible for a refund. Please reach out to our customer service team through hello@fixmcr.co.uk for assistance.